Tech Support Outsourcing Services Available
January 31st, 2008 · by Bob Meyer · No Comments The Small Business Administration (SBA) reports that there are four basics of success in small business. Having good technical support is one of them, yet having in-house technical staff members on the payroll can be very costly.
In fact, the Bureau of Labor Statistics reports that the median salary for a computer systems manager is around $92,000 per year. Small- to medium-sized businesses can save a great deal of money by outsourcing some key positions, starting with their technical support position.
“Good technical support, especially in small to mid-size businesses, is a key aspect to running businesses efficiently today,” explains Cari Diaz of Fast-teks, a Florida-based on-site computer service business with locations across the nation. “But most people simply cannot afford to keep an IT person on staff. Outsourcing that position makes good economic sense.”
Fast-teks offers business owners a Remote Managed Services program. The program provides business owners with all the benefits of having a computer technician on staff, without the high expense. The program includes having professional Fast-teks technicians work seamlessly with business owners to ensure that all their computer maintenance is performed. Each company receives remote technical services, accountability for all computer-related services, including hardware and software, and weekly and monthly reports via e-mail. They also have a single point of contact, creating a more comfortable and reliable relationship.
To learn more about Fast-teks Remote Managed Services, or to find locations in your area, please visit: FAST-TEKS
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